Why don’t my Knowledge Base edits show up immediately?

Created by Alexandru Sirbu, Modified on Fri, 20 Feb at 11:35 AM by Alexandru Sirbu

Changes made in Edit Version are treated as draft changes until you Publish. Publishing is the action that applies your Edit Version changes to the active (published) Knowledge Base. This approach is similar to a draft/publish workflow: it enables review, collaboration, and conflict handling before updates go live.


You can still run executions while in Edit Version mode. They will be recorded successfully, but they’ll be logged under the Edit version.


If you have any further questions, please feel free to Contact Us.

You can also refer to the HEDDA.IO End User Documentation.

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